Thanks for your quote request
We’ve received your quote request for the fire pit and will put together a quote for the fire pit right away.
Your quote will include the fire pit, any accessories and shipping by courier to your door.
How long will it take to get the quote?
We typically reply to all quote requests within the hour, unless it is after 10pm and then it’s usually first thing in the morning.
What is the turn around time on your fire pits?
From order to delivery is typically 2-3 weeks, depending on where you are located.
We do a run of new custom fire pits every week at our workshop. That means, we prepare the designs and send them on a Monday, laser cut the fire pits on a Wednesday and then wrap and ship them on a Friday. Depending on where you are, it can take anything from 1-2 days to 4-6 days shipping time for more remote locations.
We always try to communicate delivery timeframes and expectations frequently and in a timely manner.
As soon as the fire pit is shipped, we will send you a Tracking Link that will let you follow the delivery online.
Got questions?
If you have any questions, simply email us at info@maxfirepits.com.au or visit our FAQ page, which has a bunch of answers to questions that we get a lot.